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Talent Acquisition Manager at Hand Picked Hotels

Hand Picked Hotels was founded in 2001 by owner, Chairman and CEO, Julia Hands MBE. Julia’s love of historical buildings, the English countryside, local food, and good wine inspired her dream to own a collection of hotels that would celebrate these passions, and invite others to share in them. It was important to Julia from the outset that guests could feel at home at Hand Picked, whether it was for a romantic escape, a corporate retreat, a magical wedding celebration or a chance to simply enjoy some rest and relaxation.

Talent Acquisition Manager at Hand Picked Hotels

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About the job

Responsible for: Talent Acquisition Executives

Reporting to: People Director

Key Liaison: GMs, Heads of Operations, Head of Brand Marketing, Directors of Sales and

Revenue, Head of HR, GRO, Group Exec Chef, Group Financial Controller, HPH Board.


The Talent Acquisition Manager is responsible for sourcing and inspiring high-performing candidates

who can deliver HPH’s vision for the future. They will maintain HPH’s reputation in the market as the

employer of choice in the hospitality sector.

Reporting into the People Director, and leading the Talent acquisition execs - they will build relationships across the support office to proactively identify and plan current and future resource needs.

Scope and Purpose of Role:

This role has four primary areas of focus:

* Lead the talent acquisition team to develop and deliver HPH’s talent acquisition strategy

* Source sufficient talent of the right quality to meet business requirements (inc 3rd party


* Run end to end recruitment process from application to offer acceptance

* Support hiring managers to ensure a smooth recruitment process

Key Responsibilities:

Lead the talent acquisition team to develop and deliver HPH’s talent acquisition strategy

1. Develop and implement a talent acquisition strategy that promotes HPH as an employer of choice

and delivers high performing candidates whilst minimising the time between ATR request and

candidates’ start dates

2. Manage, motivate and provide direction for the Talent Acquisition team ensuring they have

appropriate structures, competencies, systems, to deliver the wider business objectives

3. Set clear objectives, KPIs and plans of activity to deliver Hand Picked Hotels’ talent acquisition

strategy and budget

4. Ensure team members have appropriate support (e.g. training/mentorship), and own the talent

acquisition budget working with the People Director to agree budgets and expenditure as part of

the annual budgeting cycle

5. Develop relationships with key external partners, and suppliers to ensure HPH is informed of the latest

market trends, equipment, offerings

6. Ensure the talent acquisition process is fully GDPR compliant, across the group. Review employment

legislation that may impact recruitment and plan for any changes as required

7. Develop and assess the full suite of talent acquisition KPIs, producing monthly management

reporting to the exec and wider business on statistics, activities, results achieved and key issues


Source sufficient talent of the right quality to meet business requirements (inc 3rd party


1. Work with marketing to ensure employer branding online and social channels is consistent with

HPH being the employer of choice within hospitality. Establishing dedicated recruitment web and

social pages and owning responding to comments online and on social media channels

2. Manage the preferred supplier list, maintaining and building relationships with existing and

potential agencies, job boards and other recruitment channels

3. Research and identify a range of cost effective advertising channels including using direct

approaches to attract candidates

4. Maintain, develop and expand our third party network including education and vocational training

and accreditation bodies across all HPH business functions

5. Attend recruitment fairs, networking events, graduate careers fairs and similar relevant events to

showcase HPH recruiting activities and drive awareness and attraction of HPH opportunities

6. Maintain knowledge of the latest recruiting strategies and candidate channels

7. Run recruitment fairs and similar for properties where appropriate, showcasing HPH as an

employer of choice to potential candidates

8. Select recruitment channels and source as appropriate to source high quality candidates that meet

the hiring managers requirements

9. Manage a talent bank for mid management and chef roles at all levels, completing pre interview

screening for such candidates and nurturing the relationships for future vacancies

Run end to end recruitment process from application to offer acceptance

1. Prepare internal and external job advertisements, web posts, briefings for external agencies and

other materials in accordance with business needs, including updating the Hive weekly

2. Own ATS relationship, content and processes to capture key data on candidates and for reporting

and audit purposes

3. Analyse new and existing job descriptions and ensure description is aligned with latest Brand

Values and Mantras

4. Qualify candidates to accurately assess suitability for the role and cultural fit with the team, wider

business and Brand Mantras and Values

5. Contact candidates, arrange and conduct interviews ensuring candidates know where they are in

the process and next steps at all times

6. Know employee benefits in detail and work with Head of HR to monitor competitor wage, salary

and benefits, identifying where HPH’s positioning is resulting in the loss of high quality candidates

7. Make offers to successful candidates and prepare handover docket for HR manager for onboarding

8. Update hiring managers, candidates and external agencies on recruitment activities and the status

of job vacancies, including giving feedback to unsuccessful candidates

9. Review and audit recruitment and selection processes and procedures gathering feedback to

identify improvements, new approaches, channels and technologies for future use.

Support hiring managers to ensure smooth recruitment process

1. Clearly qualify hiring manager needs, setting expectations fairly and creating relevant

documentation (e.g. advertisements as required)

2. Provide tailored advice, guidance and support to recruiting managers in relation to any specific

needs they may have

3. Coach hiring managers in effective and efficient recruiting practises to ensure policies and legal

requirements are met

4. Develop appropriate interview questions in collaboration with the hiring manager so that

interviews are conducted with demonstrable fairness and equality

5. Present shortlists of high quality candidates to hiring managers that meet their recruiting needs

Additional Information

* We are looking to speak with people who have experience in a similar role, ideally from either the hospitality industry or an industry where you often hire large numbers of people into a support function, in both permanent and seasonal positions.

* This is a senior position, reporting directly to the People Director. We are looking for someone who will come in and find their feet quickly, share ideas with the Senior Team, and implement positive change.

* You will be connected to one of the many HPH venues across the country and will work remote first, with some time spent on-site.

To discuss the role further and find out more about the salary on offer, the company benefits, and working conditions, please apply with your CV.

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